Call today to schedule an appointment 413-586-9572

Audiological Services

All hearing tests are performed by certified audiologists which is not always the case everywhere that you go.  The minimum academic requirement for an audiologist is a Masters Degree. Our audiologists have either a Masters degree or AuD, which is a clinical doctorate.

Why is it important to be tested by an audiolgist?
There are many reasons, but the main reason is to make sure that there is nothing about your hearing loss that needs medical management. Hearing loss can be attributed to many medical conditions and there are specific tests that can be administered by an audiologist that can help the physician, ENT or otologist in determining if there is anything that can be medically treated, or if there is any contraindication for wearing a hearing aid.

For a comprehensive audiological evaluation at our office you would undergo visual otoscopy, possible tympanometry (testing the movement of the tympanic membrane or eardrum, assessment of canal volume and middle ear pressure), and pure tone air conduction thresholds and bone conduction thresholds (which help determine the type of hearing loss).  We also evaluate word recognition abilities at comfortable listening levels and further speech testing to determine how you perform in noise. There are also other diagnostic tests that can be used to find out more information about your hearing loss such as; acoustic or stapedial refexes, refex decay or otoacoustic emissions (which tests cochlear hair cell function).

Other audiological services 

We offer aural rehabilitation available to patients and their families on topics such as: effective communication strategies, causes of hearing loss, effects of hearing loss, and more.

We also have an adult cochlear implant support group that meets in the evening on a monthly basis. 

We offer educational audiology-providing training and monitoring of Hearing Aid Technology and FM systems in the school setting.​

Hearing aids

 We provide counseling and advice to decide if you are a good candidate for amplification, this is  based on comprehensive audiological evaluations.

We will have a detailed discussion with you and make a recommendation based on many factors including; degree of hearing loss, lifestyle, finances, visual and manual dexterity.  We will make an appropriate recommendation about a style, and appropriate technology level of hearing aids for you to evaluate on a 30-day trial basis, before you are obligated to puchase.

We provide a custom fitting using real ear verification to make sure that the way the sound is being delivered to your ear is meeting target gain that is adequate for your hearing loss.  This type of measurement also verifies that you are not getting too much amplification and that the hearing aids are programmed at an appropriate level. 

You can go anywhere to buy a hearing aid.... what makes us special?

After our discussion about your hearing health care needs, we make our selection of an appropriate hearing aid system with selection from a manufacturer that we feel has a product that best suits your needs. Because we dispense aids from a variety of manufacturers, we are able to give you a more customized fit instead of a "cookie cutter" approach that you may get if an office/clinic only dispenses from one hearing aid manufacturer.  

When you purchase a hearing aid from us, you will have peace of mind for 3 years that all of your hearing needs will be taken care of. Hearing aids purchased through our office come with three  years of programming (adjustments), cleaning and service is  povided with each hearing aid purchase along with  a 3-year repair warranty, a 3-year loss and damage warranty, and a 1-year supply of batteries.

Repairs and service 

We offer a full range of hearing aid service and repair with many repairs being able to be performed on site. 

Speech and Language

Evaluation and speech/language therapy sevices for children and adults of all ages including: articulation,    language, aural habilitation, auditory processing, aphasia, fluency, and voice therapy
• Speech, language and listening therapy for children with mild to profound hearing loss with hearing aids    and cochlear implants
• Adult aural rehabilitation therapy for new  cochlear implant users.
• Teletherapy to provide direct services offsite
• Mainstream school consultation, direct services and/or supervision

 Custom Hearing Products

•​Custom hearing products, including:
         musicians’ earplugs,
,        swim molds,
         and hearing protection.
  • Assistive Listening Devices that connect TV, phones and computers to  Bluetooth/Wireless technology
  • FM  and Hearing Aid Technology (HAT)

Caption Call

You may qualify for a free captioned phone, with amplified handset and speaker.  Phone calls and voicemail messages can be captioned.  This phone is free and regulated by the FCC. To qualify you will need to have access to the internet and a documented hearing loss.